Shanice Amia anchors Nedbank role in excellence and Integrity

Shanice Amia, a client service officer, has been with Nedbank Namibia for 10 months, a period she describes as both rewarding and transformative.

“Working at Nedbank has allowed me to develop a deeper understanding of the banking industry while strengthening my client engagement and service delivery skills,” she says.

In her role, she supports clients by delivering efficient service and upholding the high professional standards for which the bank is known.

She says her productivity is shaped not by caffeine or routine, but by mindset.

“My productivity is driven by structure, discipline and intentional goal setting."

This approach, she says, helps her remain focused, solution-oriented and consistent in delivering quality service.

Teamwork makes the dreamwork

Although she is thriving in the banking sector, Amia says her long-term ambition is to pursue a career in law. This pursuit, she says, benefits her work, as it strengthens her analytical thinking, attention to detail and ability to navigate complex situations with confidence and clarity.

Amia says one of the most positive surprises since joining Nedbank has been its collaborative culture.

“There is a strong culture of knowledge-sharing and teamwork. You genuinely feel supported and empowered,” she notes.

She is grateful to the team and expressed particular gratitude to her colleagues and leadership, Stanley Ashipala, Kylie Diergaardt and her manager, Ebben Nakamwe, for their guidance during her new job.

For Amia, career growth means continuous learning, mentorship and expanding her leadership capacity.

“Approaching every opportunity with excellence and integrity is what shapes long-term success,” she says, a principle that continues to influence her work at Nedbank Namibia.